We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our service sale pages or readers offer advertisements. The policy regarding processing of refund, shall be in accordance with the clauses as set forth:
1. PROCESSING OF REFUND
We will allow you to raise a refund request only if you are not satisfied with the job delivered by the Tasker. Under such a circumstance you can mark the job as incomplete. The Admin of the Platform will connect with you to understand the reason for your dissatisfaction and after reviewing and on being satisfied with your grounds for dissatisfaction, the refund will be processed. The amount paid by you at the time of assigning the job will be refunded to your wallet on the Platform within 14 days of acceptance of your refund request.
The Company at its sole discretion may cancel any order(s):
a. if it suspects, a User has undertaken a fraudulent transaction, or
c. in case of unavailability of a service, or
d. for any reason outside the control of the Company including causes for delivery related logistical difficulties.
e. if the Company does not want to do business with the User
We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.